Smartphones have come a long way in our lives. Earlier like ten years ago, they were just called cell phones and users were just able to make calls and send texts through their devices. But fast forward today, devices with the same concept are now called “Smartphones”. These phones are capable of numerous abilities just because of their software element. Different platforms support various types of applications which were not in reach of their users before. For example, there are thousands of applications just for communication purposes. Thanks to the vast number of applications in every field, smartphones have now gone far beyond and are already replacing technologies like laptops and computers.
In the beginning, users had to adopt themselves. It was just like using a telephone but later on, advanced cell phones made it a little complicated. At first, smartphones were choppy and slow and had a really complicated user interface as both Nokia and Samsung were using Symbian OS and Bada Programs during their initial stages of production. But now, IOS, Android and Windows platforms have taken over the consumer markets and their main focus is to make their devices user friendly, incorporating them with Artificial Intelligence.
It wouldn’t be wrong to say that Windows OS didn’t make its way into major consumer numbers. Unlike Windows, Apple’s software IOS and Google’s Android became very successful. Android is an open source OS belonging to Linux OS family while IOS is a closed source OS which works on UNIX and OS X. The major reason behind their success is the availability of number of applications their consumers can use. Currently, Windows OS has just half a million of applications available for its users whereas IOS and Android OS have over two million apps each in their stores.
Smart offices are organizations that extensively use mobile applications to fill in the communicative gaps between the brands and the costumer. By using workplace collaborative mobile apps, efficiency of employees has increased and is almost doubled. Not only apps have facilitated employees, rather these are also consumer friendly, increasing the customer engagement. Hence apps are designed to manage the workplaces and business comfortably. For example, L.G.T smart banking, private banking and asset management group L.G.T decided to provide their staff with a mobile workforce app which gave access to company services and customized information, leading to the creation of L.G.T smart banking. With the help of this app, employees are able to perform company services, view customer data, connect with upper management and carry out daily business needs all from their mobile devices. Another such example is “tap my back” app. This app enables employee motivation and recognition and can play a large role in a company’s culture. It is designed to leverage the ease of use and help in encouraging employees to support one another and improve daily office morals.
Mobile technologies are evolving with the passage of time. Being static is the end of these machines so they evolve regularly and are bringing a revolution in the life of every common man. In and outside of the workplace, Mobile technology exists at the intersection of information, communication and convenience. Hence, the work and the workers are both escaping from the traditional confines of the physical office, turning the world into a global village.