CustomerFinder Pty Ltd trading as Customer Finder with ABN 49 620 105 562 is committed to providing you with the best possible customer service experience. As such we manage personal information in line with the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals. We collect and manage your personal information as described on this page, unless otherwise stated. ‘Personal Information’ may include your name, address, phone number, email address, age, gender, business information, username and password and IP address.
Information we may request
There are many aspects of this site which can be viewed without providing personal information, however for certain customer support features, we may ask you to provide personal information through this site. We will only do this:
Sharing of your Personal Information
We will not add you to a mailing list, or give your personal information to third parties without your consent, unless required by law. We may occasionally work with third parties to provide our services, including but not limited to marketing support, specialty work or processing transactions. These third parties will be permitted to obtain only the personal information they need to deliver the service. We take reasonable steps to ensure that these third parties are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Securing your Personal Information
We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We securely store all the personal information you provide.
This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site. We do not identify users or any browser activity outside this Site, except in the unlikely event of an investigation where a law enforcement agency may have a warrant to inspect activity logs.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
We use this data to analyse the pages that are visited, to improve your experience and make sure our website is useful.
You can read more about how Google uses data. You can choose not to allow Google to collect your information by opting out of Google Analytics or specifically opt out of Google Analytics display advertiser features.
Facebook Custom Audience Ads
We may display interest-based ads to you when you are using Facebook through a tool offered by Facebook called the Custom Audience Tool. This tool helps us to personalise our ads based on your browsing experience with us. We do not share any of your personal information with Facebook. This tool lets us convert your email address to a unique number that Facebook matches to unique numbers they have generated from the email addresses of its users.
You can opt out of Facebook Custom Audience ads here.
Accessing your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
CustomerFinder Pty Ltd
Office 207 28 Riddell Parade
Elsternwick, VIC 3185
Phone: 1300 352 909
Last updated August 2019.